For a confirmed reservation, the guest must note the following:
For bookings made up to 29 days before the start of the trip, the guest must pay 100% of the travel price.
For bookings made more than 30 days before arrival, the guest pays 30% of the travel price, and the remaining amount will be automatically charged to the credit card 29 days before the trip.
Cancellation by the customer:The customer may cancel at any time before the trip. The cancellation fee is determined by the date the cancellation is received by us (via email). If you do not receive a response within 24 hours, please resend your cancellation, as there is a possibility that your email ended up in the spam folder.
Cancellation fees:
Up to 60 days before the trip: 10% of the booked price (if you paid more, the difference will be refunded).
59 to 30 days before the trip: 30% of the booked price.
29 days to the start of the trip: 100% of the booked price.
In case of cancellation, the amount according to the cancellation fees will be withheld, and the remaining amount will be refunded.
Climate change tax: 5.00 Euro per night and apartment (not per person). The tax is not included in the overnight price.